Liam Stephen Jensz

📧 liam@jensz.pro 📱 +61 484 827 679 📍 Cardiff, NSW 2285 🌐 liamjensz.com coffee.liamjensz.com

Experience

Franchise Owner
Fix2U — Newcastle / Central Coast, NSW
  • Owned and operated a Fix2U mobile device repair franchise servicing the entire Newcastle and Central Coast region
  • Provided on-the-spot iPhone and iPad repairs at customers' homes, workplaces, and locations — most repairs completed in under 30 minutes
  • Managed all aspects of the business: customer bookings, parts inventory, on-site diagnostics and repair, and payment processing
Founder & Operator
Prime Seed — Online Nursery
  • Owned and operated an online nursery specialising in poison gardening, rare plants, and Lithops
  • Managed end-to-end e-commerce operations including website, inventory, orders, and customer relations
Barista 2023 – 2024 (~1 year)
Sherwood Coffee — Newcastle / Lake Macquarie, NSW
  • Rotated across 6 store locations as a flexible barista, stepping in to cover manager absences and maintain operations
  • Delivered consistent, high-quality coffee and customer service across varied team environments
  • Adapted quickly to different workflows, regulars, and store setups with minimal onboarding
2IC (Second in Charge) Early 2023 (few months)
Lotus Express — NSW
  • Assisted in day-to-day café operations, including opening/closing, stock management, and team coordination
  • Supported the manager in maintaining service standards during peak hours
Night Attendant ~1 year
Mercure Hotel Charlestown — NSW
  • Solely responsible for all hotel operations every night, 9:00pm – 6:30am — the only staff member on duty
  • Managed late check-ins, guest enquiries, security, and emergency response independently
  • Handled night audit, reconciliation, and end-of-day reporting
Manager 3.5 years
Donut King — Wallsend, NSW
  • Led day-to-day store operations, including rostering, stock control, ordering, and team management
  • Accountable for store performance, customer satisfaction, and upholding brand standards
Barista 4 years
Gamble & Brown — Kotara, NSW
  • Served as a core barista over a 4-year period, building deep expertise in coffee preparation and café workflow
  • Developed strong regular-customer relationships and contributed to a consistent, high-quality service standard
Short Order Cook
Elamore Cafe & Grill — NSW
  • Prepared short-order meals in a fast-paced café and grill kitchen
Baker & Barista 6 months
Muffin Break — Glendale, NSW
  • Split role between baking and barista duties in a fast-paced bakery-café environment
2IC, Barista & Baker 2.5 years
Dreamy Donuts — Kotara, NSW
  • Second in charge across barista and baking operations in a high-volume donut and coffee shop
  • Covered multiple roles as needed — front-of-house coffee service, back-of-house baking, and management support

Education

Bachelor of Arts / Bachelor of Science (incomplete)
University — commenced dual degree program before withdrawing

Skills & Certifications

Coffee & Hospitality
Extensive barista and café management experience
Device Repair
iPhone and iPad on-site repair and diagnostics
Business Ownership
Franchise and independent small business operations
Programming
Basic programming knowledge
Languages
Basic Arabic
Music
AMEB Certificate 4 — Flute & Saxophone

Volunteering

Kooragang Wetlands Rehabilitation Project
Participated in tree planting and habitat restoration in the Hunter estuary wetlands
The Smith Family Home Tutor Scheme
Volunteer English tutor for immigrant families

Interests

Invertebrate breeding and keeping — scorpions, centipedes, tarantulas, phasmids